Privacy policy.

One Stop Mechatronic Pty Ltd ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we look after it. We handle personal information in line with the Australian Privacy Principles.

What we collect

When you use our booking form we collect the details you choose to give us:

• your name, phone number and (optionally) email address
• your vehicle's make, model, year and registration
• the services you're interested in, your preferred date and time, and any message you write

Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type and the pages you visit. We use your IP address to limit repeated form submissions and prevent spam.

How we use it

We use your information to respond to your booking request, arrange and carry out work on your vehicle, send you quotes and invoices, and contact you about the job. We don't use it for marketing unless you ask us to, and we never sell it.

Where it goes

Booking requests are sent by email to our workshop inbox. The website itself does not keep a database of bookings. We may share information with service providers who help us run the business (such as our web host, email provider and accounting software), and only as far as needed for them to do so. We may also disclose information where the law requires it.

Cookies and analytics

This website does not use advertising or tracking cookies. If we add analytics in future, we will update this policy first.

Keeping it safe

The site is served over an encrypted (HTTPS) connection, and we take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as required by law.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Contact us using the details below and we'll respond within a reasonable time.

Questions and complaints

If you have a question or a concern about how we've handled your information, please contact us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner atoaic.gov.au.